The Strategic Audit
You've just been hired as the new Test Manager for "KiwiPay," a mid-sized NZ fintech. Your first task is to audit the current state of quality engineering.
Scenario: KiwiPay State of the Union
KiwiPay has 4 engineering squads. There is no central Test Policy or Strategy. Here is what you discover in your first week:
Squad 1 (Payments)
- Maturity: High. 95% unit test coverage.
- Audit Gap: Using real customer credit card data in the test environment to "ensure accuracy." CRITICAL RISK
Squad 2 (Onboarding)
- Maturity: Low. Manual testing only.
- Audit Gap: No traceability between requirements and test results. Sign-off is an email saying "Looks good." AUDIT RISK
Infrastructure Team
- Maturity: Medium.
- Audit Gap: Failover to the secondary Wellington data centre hasn't been tested in 18 months. BUSINESS CONTINUITY RISK
Your Task: The Remediation Plan
As Test Manager, you must draft a 3-point Quality Remediation Plan to present to the CTO based on quality governance principles.
Select the 3 correct strategic priorities from the list below: